Share Your Escapes: Ella in Stockholm

One of our fabulous perks at Secret Escapes is that we like to reward our employees with credit to spend on their global travels. Every month we check in to find out which fabulous places and hotels they've visited.

Where did you stay?

Elite Eden Park Hotel in Stockholm.

Your holiday highpoint

Seeing the Northern Lights on the plane journey home

Your secret tip for other escapers (a must do or don’t)

Go to the ABBA Museum, try the seasonal Semla buns and, of course, indulge on meatballs!

Your overall star rating

5 stars

Where you’re headed next

Austin, Texas!

Diversity, Equity & Inclusion (DE&I) at Secret Escapes

As part of establishing our Networks here at SE, the name of our common goal has updated from Diversity & Inclusion to Diversity, Equity & Inclusion. The addition of one word might not seem like much, but this little change can help us make an even bigger difference.

The shared goal powering all Networks is to create greater fairness, to allow every one of us to fulfil our potential. Equality feels fair, because it promises access to the same opportunities. But Equity goes further; it recognises that each of us has different circumstances and a different starting point, and allocates what’s individually needed for each of us to reach an equal outcome.

Equality is everyone having shoes. Equity is each of us having shoes that fit. 

We want to put Equity into the heart of what our Networks do, not because we can do everything, but because we want to acknowledge that each of us has different potential and has travelled a different path.

Introducing our Mental Health First Aiders

As part of Secret Escapes’ commitment to promoting positive mental health in the workplace, we’re pleased to introduce a new team of Mental Health First Aiders.

Accredited by Mental Health First Aid England, our newly qualified Mental Health First Aiders (MHFAs) are based in London, Berlin and Amsterdam, and are on hand to provide support to anyone who may be experiencing poor mental health or emotional distress.

We’re passionate about boosting employee well-being and maintaining a healthy workplace, and we believe that providing effective support to colleagues experiencing poor mental health is a way of putting the Secret Escapes values into practice. We also know that good quality mental health support can genuinely make a positive difference to well-being at work. 

Mental Health First Aiders can:

  • ​Act as a point of contact to reassure colleagues in emotional distress or experiencing poor mental health
  • Listen non-judgmentally and hold supportive conversations (confidentially)
  • Signpost colleagues to professional help
  • Identify the signs and symptoms for a range of mental health conditions
  • Use a five-step action plan to assist someone experiencing poor mental health

Mental Health Network Leaders

Eleni Kabra – Senior Manager, Global Images and Operations Projects

Ellena Kkolos – Interim Global Head of Editorial


It’s also important to note that MHFAs are not qualified to provide counselling, diagnosis or ongoing support, and they can’t be available outside their normal working hours – but colleagues can also access 24/7 confidential advice through the Employee Assistance Programme and medical support via Medicash and Vitality healthcare. 

Meet our Apprentices – National Apprenticeship Week

At Secret Escapes we are lucky to have several apprentices in our teams. The theme of this year’s National Apprenticeship Week was "Skills for Life", so we got together with a few of our talented apprentices to discover what skills they’ve learned and how they are going to use them to excel in their careers.

 

Get to know Owen Flanagan, our Software Engineer

Owen tells us “since joining Secret Escapes as an apprentice 8 years ago, I’ve developed a lot. Doing a Degree Apprenticeship means studying for courses, writing essays and completing exams, but I have had to combine this with my full-time job in the Tech Support team.

So, over the years I’ve improved my ability to organise my work and manage my time, to allow me to handle both. However, one of the biggest differences I’ve found since I first joined Secret Escapes is my confidence and ability to communicate with different people. I remember being nervous and overawed for a lot of my first year but now I feel at home and able to handle whatever comes my way.”

 

Get to know Marek Serzeniewski our Operating Senior Project Manager

Marek has been at Secret Escapes for 10 years and is currently completing a level 6 Project Manager degree apprenticeship. Marek tells us “when I embarked on my IT Project Manager degree apprenticeship, I slightly underestimated the learning curve I was about to take. Being (ahem) slightly older than the average student, I hadn’t quite realised that being a student required specific skills.

I left higher education some 20 years ago, and since then have acquired professional skills. Skills that help me in the day-to-day business world. They say you can never truly unlearn something. I guess that should extend to include what I call “student skills”. The ability to read reference materials for periods of time without getting distracted, or referencing in a specific way. I think for the first few weeks of my apprenticeship, I spent more time learning how to reference “Harvard” style than I did actually studying the course content itself!

What I did learn, and am in a constant state of self-development in, is the “student skills” that support me, that add credit to the work that I am doing. The ability to communicate more clearly, and more confidently than before. I have learnt a better, more structured way of working and managing components of my work, studies and day-to-day life. This may sound like an exaggeration, but what I think it boils down to is my mindset. I have developed my mindset around continuously improving aspects of myself.”

 

Get to know Shianne Stannard, our Risk Manager

Shianne has been at Secret Escapes for 5 years and has just completed a level 6 Senior Risk and Compliance Specialist degree apprenticeship.

Shianne says “I’m so grateful to have been able to update my knowledge bank, especially the ESG & External Environment and Cyber Security masterclasses as these weren’t as widely considered in the Risk Management realm when I did my MSc or when I started my career.”

A massive thank you to all of our apprentices who took part in our posts this week, it’s been great to hear how they have been developing their skills and knowledge in their chosen career paths.

If you’d like to find out more about our apprenticeship schemes, please get in touch!

60 seconds with Tech: Tolly Von Der Heyde, Senior Product Manager

As we continue to grow our Tech team, we'd like to introduce you to some of the fantastic talent we already have on board. In our '60 seconds with Tech' series we'll introduce you to various people within the department and take a closer look at their role and some of the projects they're working on.

What first attracted you to SE?

I have family within the hospitality industry and my new role is focused on analytics and project management which is my skill base. Also, the interview process was really friendly!

What does a typical day at SE look like for you?

Reasonably varied between supporting the team as the first line of support and moving forward the core project of the quarter.

What do you enjoy most about your role?

The team I work with are very welcoming and supportive of each other.

Your favourite holiday destination and why?

The Alps (specifically the three valleys) because I love to ski!

What 3 items would you take with you to a deserted island?

A book, a flare and a towel, you should never go anywhere without your towel.

Any interesting talents or hobbies to share?

I love sport! Rugby, surfing, skiing and skeleton luge are some of my favourites.

Why would you recommend SE as the place to be to others?

I would absolutely recommend SE as a place to work! The combination of an incredible group of people all with a positive attitude towards work has made my time here awesome!

Black History Month: The Bristol Bus Boycott

30 April 1963 marked the Bristol Bus Boycott, which arose from the refusal of the Bristol Omnibus Company to employ Black or Asian bus crews in the city of Bristol. To understand why the Bristol Bus Boycott happened, it’s important to understand the history in the UK at the time.

In the late 40s and throughout the 50s, mainland Britain faced a labour shortage after World War II, and looked to its Caribbean colonies to help fill the gap. Thousands of people, known now as the Windrush Generation, answered the call and arrived in Britain between 1948 and 1971. By 1963, there were an estimated 3,000 people of Caribbean origin living in Bristol. Many experienced racial discrimination, were violently attacked, denied housing, and, despite labour shortages, were refused jobs because of the colour of their skin.

In 1955, the Transport and General Worker’s Union passed a resolution that banned people of colour from working as bus drivers or conductors, and the Bristol Omnibus Company did nothing to dispute this. In response, a Jamaican man, Roy Hackett, helped set up the Commonwealth Coordinated Committee (CCC) in 1962, with the purpose of uniting the Caribbean community and supporting any Black person who was facing discrimination. Another Black-led organisation at the time was the West Indian Development Committee (WIDC), run by Paul Stephenson, Bristol’s first Black youth officer. Together, the CCC and the WIDC campaigned against racial injustices and their biggest fight was in 1963 against the Bristol Omnibus Company.

A plaque at Bristol Bus Station commemorating the boycott

Paul Stephenson brought the company’s racist policy to public attention. He put forward a well-qualified man named Guy Bailey for a vacancy as a bus conductor with the Bristol Omnibus Company, but when the employers realised Guy was a Black Jamaican, the interview was cancelled. In response to this, there was public outcry and, inspired by Rosa Parks and the Montgomery Bus Boycott, the CCC and WIDC called for a boycott of Bristol’s buses.

The boycott soon attracted national and international attention, with an array of big names lending their support to the campaign, including Prime Minister Harold Wilson, local Labour politician Tony Benn, and famous West Indian cricketer and diplomat Sir Learie Constantine. With pressure growing on the Bristol Omnibus Company, it was finally forced to end its ban in August 1963. 

A significant milestone in achieving racial equality, the boycott resulted in the employment of the first conductor of colour on 17 September 1963, Raghbir Singh. This demonstration ultimately influenced the passing of the Race Relations Act 1965, making “racial discrimination in public places” unlawful, and subsequently the Race Relations Act 1968, which extended protection from racial discrimination to employment and housing.

To find out more about the Bristol Bus Boycott, listen to the The History Hotline’s episode – available on Spotify and Apple Podcasts.

“Paul Stephenson’s life, as readers of this book will see, offers living proof that history is made by the people who make the effort.”

Read Paul Stephenson OBE’s autobiography, which details his hugely influential life and his role in the UK’s Civil Rights movement. Available from the Bristol Museums website.

World Mental Health Day

1 in 4 of us will experience mental health problems each year, and having a colleague in your corner can make all the difference. The World Health Organisation recognises World Mental Health Day every year on the 10th of October.

We wanted to take this opportunity to highlight some information and resources available to you, and to let you know about what we have planned for Secret Escapers.

Information and resources

There are lots of resources available on our SE World site, but here are a few we thought were particularly relevant:

We have launched a new global Employee Assistance Program that will give all our global employees access to 24/7 online support and six face-to-face counselling sessions. We will be sharing more details about this very soon.

On Monday 11th October at 11 am, we’ll be running a virtual yoga session. You’ll just need some comfy clothes for this calming breathwork and simple stretching session, which is suitable for everyone, from beginners to seasoned yogis. We’ve added this to your calendar

On Tuesday 12th October at 11 am, our meditation master Monica Auro will be running a session – we’ve added this to your calendar

Mindful colouring is proven to help us relax – so we’ll have a selection of colouring materials in the office for you to take a creative break throughout the week

Tea and talk: On Thursday 14th at 10 UK time, we’ll be meeting for 45 minutes to have a cuppa and a chat – we’ve added this to your calendar

Spending time outside can benefit both your mental and physical well-being. At 12.30 pm on Tuesday, Wednesday and Thursday we’ll be heading outside for a relaxing walk together – come along and take some time to clear your mind

Healthy breakfast: Look out for healthy breakfast options next week to help nourish your body and mind for the day ahead!

The kindness form is open!

This month, we’re trying something a little different! As well as our usual virtual messages, we’ll have physical kindness cards in the London office. Write your lovely message and pop it in the “kindness box” in the kitchen, then we’ll deliver it to your recipient (UK-based only). Please make sure that you put first and last names so we can get your message to the correct person!

Black History Month: Tilbury Docks, Essex & HMT Empire Windrush

Taken from Germany by the British government as reparations at the end of WWII, the Empire Windrush began her life as a troopship and became an emblem of something much greater; the UK government’s systematic failing of a generation.

On 21st June 1948, the Empire Windrush landed at Tilbury Docks in Essex. Over 800 of her 1,027 passengers gave their last place of residence as somewhere in the Caribbean. Most had embarked in Jamaica, but some had also joined the vessel in Trinidad, Bermuda and Guyana. They had been beckoned to Britain by the promise of job opportunities created by the UK’s post-war labour shortage. 

Many passengers ended their journeys in London, settling in places like Brixton and Clapham, while others continued north to Birmingham, Liverpool and Manchester, to work in the staff-starved NHS and transport systems. Those who landed at Tilbury Docks may have been the first passengers to arrive from the Caribbean under this scheme, but they were not the last. The British Nationality Act of 1948 gave the right of settlement in the UK to any person who had been born in a British colony, and between 1948 and 1973, it is estimated that almost half a million people moved from the Caribbean to the UK. 

Windrush scandal protests in 2017

Those who arrived during this time—dubbed the ‘Windrush generation’—were not given any documentation on arrival, because as citizens of British colonies that were not independent, they had the right to permanently work and live in the UK. However, in 2012, Prime Minister Theresa May introduced the ‘Hostile Environment’ legislation, designed to make the UK ‘unliveable’ for undocumented migrants. Stories began to surface of members of the Windrush generation being unlawfully detained, deported and denied access to public resources, including the NHS, bank accounts and driving licenses unless they could prove their right to remain. 

Proving this was an impossible feat for many; especially those who had arrived as children on their parents’ passports. The Home Office—who in 2010 destroyed the landing cards which proved many people’s settled status—demanded one official document for every year they had lived in the UK; an unfeasible burden placed on the backs of those who had done nothing wrong. 

The Windrush Scandal is far from over. In 2020, an independent enquiry into the scandal found that it was “foreseeable and avoidable”, and a compensation scheme was announced. But there are a huge number of cases that have not been resolved, thousands of people awaiting compensation, and the policy which allowed this to happen in the first place—Theresa May’s ‘Hostile Environment’ legislation—is still in place today. 

Watch & Read

To find out more about the Windrush Scandal, watch Sitting in Limbo, a BBC drama which focuses on the life of Anthony Bryan, a Jamaican-born British man who was a victim of the government’s ‘Hostile Environment’ legislation. Bryan had lived in the UK for 50 years when the government’s policy identified him as an “illegal immigrant”.

“How do you pack for a one-way journey back to a country you left when you were eleven and have not visited for fifty years?”

Read Amelia Gentleman’s book ‘The Windrush Betrayal: Exposing the Hostile Environment’, an exposé of the Windrush scandal that shocked the nation, and led to the resignation of Amber Rudd as Home Secretary.

Celebrating 10 years of Secret Escapes

2021 marks the ten-year anniversary of Secret Escapes. 

Since our launch in 2011 we have welcomed over 60 million members globally and delivered great value deals on dream escapes to some of the most incredible destinations around the world. While a lot has changed over the past decade, one thing still remains the same; we’re committed to delivering irresistible discounts on luxury travel to help our members discover corners of the world they might never have imagined. 

To celebrate, we’re looking back over our key milestones from the past ten years.  We’re incredibly proud of the company we have built, the people we have employed and the successes we’ve all contributed to along the way; from hiring our very first employee (Dan Evans, who is still part of the team), to reaching our 5 million member mark and acquiring the businesses that make up the Secret Escapes Group today.

We’ve been financially supported by some of the world’s greatest investors: legendary venture capital firms such as Index Ventures, global powerhouses like Temasek, no greater household name than Google and (among others) the UK’s greatest home-grown venture capital success story, Octopus Ventures. They have believed in us, celebrated success with us, stood by us in tough times, and have truly been an integral part of the Secret Escapes story.

2011

The big one! Day one. The Secret Escapes Group launched and our website went live in the UK with just 5 deals (they must have been good ones!).

2012

We launched our very first TV ad – the one everyone remembers to this day. Starring Camilla Arfwedson, whispering a slogan that has since become synonymous with our brand, “the worst kept secret in luxury travel”.

2013

We expanded into Europe and Scandinavia, with Secret Escapes launching sites in Germany, shortly followed by Sweden. In just two short years, we had reached over 5 million members in the UK, Germany and Sweden.

2014

We acquired two new brands, Travelist  (a flash deals brand in Poland) and Germany-based JustBook, a mobile-based specialist in business travel sector bookings.

We expanded even more with Secret Escapes launching in Switzerland, Denmark, Norway, and later in the year, the US.

2015

We expanded to four new territories; Spain, Italy, the Netherlands and Belgium.

2016

We spread our wings in Asia, expanded to France and made more moves in Eastern Europe.

2017

We acquired 100% of Slevomat Group (Slevomat.cz, Zlavomat.sk and Skrz.cz), Central and Eastern Europe’s leading travel deals and experiences company.

2018

We acquired the assets of TravelBird and restarted the website as part of the Secret Escapes Group.

2019

We launched our iOS App in January 2019.

We acquired Empathy Marketing Limited, welcoming Ireland’s leading marketplace for premium hospitality and e-commerce into the Secret Escapes Group. 

We appointed Kate Swann, as Chair of the Secret Escapes board.

We sent 6 billion emails to our members this year alone!

2020

The global COVID-19 pandemic turned the world of travel upside down, but in the face of adversity, the Secret Escapes team rose to the challenge, helping over 100,000 members in a single month.  

When lockdowns eased, we inspired our members with a wide range of refundable deals – perfect for a ‘Staycation Summer’  to get around international travel restrictions. 

In November, we launched our Android app!

2021

We bounced back after the toughest 18 months faced by the travel industry, offering a wide range of domestic and international stays to our travel-hungry audience. 

The Secret Escapes Group sustained strong performance despite months of widespread uncertainty and changing guidance on where and when people could travel.

The future…

Looking back over the past ten years shows just how far we’ve come, but we certainly aren’t slowing down yet. 

As we return to the office, trialling our new, more flexible way of working, we’re excited to see our core values, ‘We are good people’ and ‘We make stuff happen’ continue to be at the centre of what we do. We look forward to sharing plenty more irresistible deals on luxury (albeit not-so secret any more) escapes with you in the years to come!

Share Your Escapes: Jasmine in Bali

One of our core values at Secret Escapes is 'We're good people' and one of the ways that shows is in our employee referral scheme. If you successfully refer a candidate for a role, we reward our employees with £500 credit to put towards their next big trip! We caught up with Jasmine, our Senior ATL Manager who took her husband to Bali for a magical getaway!

Where did you go, which hotel(s) and for how long?

We decided to spend 10 nights in Bali, moving around to three different areas & staying in some amazing hotels. We chose Plataran Ubud & Spa in Ubud, Plataran Menjangan Resort and Spa in West Bali National Park, and finally Plataran Canggu Resort and Spa in Canggu.

Who did you take? Why did they deserve to go on this trip with you?

I went with my husband who definitely deserved to come and share the experience of Bali with me (and also to look after me as I was 5 months pregnant at the time!). 

Was this trip for a special occasion or simply using your well-deserved annual leave?

It was originally planned for my 30th birthday, but then also turned into a mini babymoon! 

How would you rate the hotel and any of the amenities? Did anything standout?

Everything was brilliant, the staff were very accommodating and lovely. The final hotel was very luxurious with our own villa and pool. 

What’s your favourite experience from this trip?

Getting to see how chaotic Bali is and visiting different areas of the island was great as they all had very different and unique appeals! 

Would you go back to this destination or hotel?

Yes! 

What’s one top secret tip you learned on this trip you could share with our employees and members? (e.g. local bar or restaurants, breathtaking viewpoint, popular beach, best swimming spot, local delicacies…)

If you want to relax in a beach bar one day, Potato Head Beach Club in Seminyak has a really low spend cap for the main beds which I don’t think people always realise, so you can live in luxury for the day at the expense of a few drinks and a meal – plus, it’s a stunning spot to watch the sunset! 

I personally think it’s best not to drive and to instead get cabs everywhere because the roads were too crazy for us to attempt to be safe! And finally, we went at a really lovely time of year at the end of February when the Balinese were celebrating a festival and in the lead-up, the streets were being decorated and the day of the festival itself was very lovely! 

Where would you like to go next?

Greece!!